Cancellation policy

Last updated: November 2025

LIONS WEAR currently offers Cash on Delivery (COD) as the primary payment method.


⭐ Order Confirmation

After placing an order, you may be contacted by our team to:

  • Confirm delivery details

  • Verify item and size

  • Schedule delivery with our carrier

Orders are prepared and shipped only after confirmation.


⭐ Order Cancellation

You may cancel your order:

  • At any time before the delivery arrives at your address

Once a delivery attempt is made, the order can no longer be canceled.


⭐ Refusal of Delivery

If a customer refuses delivery without valid reason, Lions Wear may:

  • Restrict future COD orders from the same customer

  • Request confirmation for future orders before shipping

  • In repeated cases, deactivate the customer account

We always allow one honest mistake ✔


⭐ Failure to Receive or Pay COD Orders

If the carrier cannot reach you to deliver the package after multiple attempts, the order may be:

  • Returned to us

  • Canceled automatically

  • Followed by account review


⭐ Payment Options

  • Cash on Delivery (COD): Available now

  • Credit / Debit Cards: Coming soon


⭐ Contact Us

If you need to modify or cancel your order:

💬 WhatAapp

📧 contact@lionswear.ma